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Login Guide

Access your Organiko.ai account securely

Secure Login Process

Organiko.ai uses industry-standard JWT (JSON Web Token) authentication to keep your sessions secure. After login, you receive two tokens: an access token (valid for 60 minutes) and a refresh token (valid for 30 days) that automatically renews your session.

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Access Token
60 minutes validity
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Refresh Token
30 days validity

How to Log In

1

Navigate to Login Page

Go to organiko.ai/login or click the "Log In" button on the homepage.

Pro Tip: Bookmark the login page for quick access!
2

Enter Your Credentials

Provide your registered email address and password.

Email Address
your.email@example.com
Password
••••••••••••
3

Verify Your Email (If Required)

If you haven't verified your email yet, you'll see a reminder message. Click the verification link sent to your inbox to complete the process.

⚠️ Important: Some features require email verification. Check your inbox and click the verification link if you see this message.
4

Click "Log In"

Click the "Log In" button to authenticate. You'll receive two secure tokens that manage your session.

Access Token: Used for API requests (60 min)
Refresh Token: Automatically renews your session (30 days)

Welcome to Your Dashboard!

You're now logged in and redirected to your dashboard. You can start managing your organic compliance, inventory, and business operations.

Your session will remain active as long as you use the platform. The refresh token automatically extends your session without requiring re-login.

Understanding Your Session

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Session Duration

Your access token expires after 60 minutes of inactivity. However, your refresh token (valid for 30 days) automatically renews the session without interruption.

Access Token Expiry:60 minutes
Refresh Token Expiry:30 days
Automatic Renewal:Yes ✓
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Logging Out

To log out, click your profile icon in the top right and select "Log Out". This invalidates both your access and refresh tokens for security.

Security Best Practice: Always log out when using shared or public computers.
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Security Features

Our authentication system includes multiple security layers to protect your account.

Encrypted Tokens: All tokens are cryptographically signed
HTTPS Only: All communications are encrypted in transit
Rate Limiting: Protection against brute-force attacks
IP Monitoring: Unusual activity detection

Troubleshooting Login Issues

❌ "Invalid email or password"

Cause: The credentials you entered don't match our records.

Solutions:

  • Double-check your email address for typos
  • Ensure Caps Lock is off when typing your password
  • Try copying and pasting your password if using a password manager
  • If you forgot your password, click "Forgot Password" to reset it

⚠️ "Please verify your email address"

Cause: Your email hasn't been verified yet.

Solutions:

  • Check your inbox for the verification email from noreply@organiko.ai
  • Check your spam/junk folder
  • Click "Resend Verification Email" on the login page
  • Wait up to 5 minutes for the email to arrive

🔐 "Account locked due to multiple failed attempts"

Cause: Too many failed login attempts (security protection).

Solutions:

  • Wait 15 minutes before trying again
  • Use "Forgot Password" to reset your password immediately
  • Contact support if you suspect unauthorized access

🔄 "Session expired"

Cause: Your refresh token has expired after 30 days of inactivity.

Solution: Simply log in again with your credentials. Your data and settings are safe.

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Forgot Your Password?

No problem! You can easily reset your password by clicking "Forgot Password" on the login page. We'll send you a secure reset link via email.

View Password Reset Guide →

Login Security Best Practices

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Protect Your Account

  • Use a strong, unique password - Never reuse passwords from other sites
  • Enable two-factor authentication - Extra security layer (coming soon)
  • Don't share your credentials - Keep your login information private
  • Log out on shared devices - Always log out when using public computers
  • Watch for phishing - We'll never ask for your password via email
  • Keep your email secure - Your email is the key to password recovery

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